Microsoft MB-800 Microsoft Dynamics 365 Business Central Functional Consultant Online Training

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1. You configure a cloud-based printer in Dynamics 365 Business Central. Purchase orders printed by users must automatically print to the cloud-based printer. You need to create a setup record for the user, report, and printer combination.

On which page should you create the setup record?

2. You are implementing Dynamics 365 Business Central Online. Users must be added to Business Central for the first time. You need to add the users.

Which action should you use?


You set up a new company for a customer. The customer provides you with a Microsoft Excel file that contains master data. You need to import the master data by using configuration packages.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.


You are setting up approval workflows in Dynamics 365 Business Central. You need to configure approval limits.

Which approver limit types should you use? To answer, drag the appropriate approver limit types to the

correct requirements. Each approver limit type may be used once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

5. A company uses Dynamics 365 Business Central.

The company wants to print financial statements by using a cloud-based printer.

You need to recommend the type of printer the customer should install.

Which type of printer should you recommend?

6. You create a test instance of Dynamics 365 Business Central and enter transactions for testing purposes.

You create a production company instance in the same Business Central environment. You need to copy the setup and master data from the test instance to the production instance without copying transaction data.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.


You are creating companies for multiple customers in the cloud-based version of Dynamics 365 Business Central by using the assisted setup guide. You need to create new companies.

Which templates should you use? To answer, drag the appropriate templates to the correct requirements. Each template may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

8. notifications, if any, that customer service needs to provide to the customer

- Items sold at a discount must show the original price, discount, and net amount on each line of the invoice. Invoices must be posted at the cash and carry desk at the time of sale. For orders, accounting must post invoices and send them to customers.

- Warehouse employees must be able to indicate what has been shipped on an order. They will use the G/L account for shipping charges. They need to use the correct G/L account for sales versus cost through proper assignment of sales and purchase accounts in the general posting setup.

- Some of the brokered customers require one invoice per week regardless of the number of orders or shipments.


- Payment terms vary by customer.

- The amount paid to brokers must be calculated from sales after invoice discounts.

- Broker vendors must be easily identifiable from other vendors in lists

- Commission paid on sales not collected within 120 days must be deducted from brokers’ next compensation payment.


Wide World Importers requires reporting on the following:

- the overall profitability of each line of business at any time for any given period

- the cost of outbound shipping in the overall profitability of sales by business line in all related reports

- freight sales and cost by account in the trial balance

- the cost of brokers’ compensation in reporting the overall profitability of sales by business line

- the effect of item discount promotions in financial statements.



- Spreadsheets are used to maintain special item pricing and discounts. The only source of product line discount information is a whiteboard in the warehouse. The price charged is frequently incorrect.

- Customers complain when they think they think they have not received the best price available. Promotions are sometimes applied in error after a special pricing event ends, for example, when discounts are offered temporarily to reduce overstock.

Management cannot see original versus actual price on all sales. Discounts given by brokers requires spreadsheets and comparison between price list and price on sales invoice. Management needs to be able to quickly see the discount given on each sale.

Payment terms

- Agreed-upon payment terms are frequently entered incorrectly on orders, causing cashflow issues.

- Invoices already paid in full exist on the sales aging reports. The frequent cause of this issue is that sales from the cash and carry desk are not indicated as cash sales and are not posted as paid in full.

Some buying groups require that all invoices sent during a month be due on the 20 th of the following month.


- Paperwork is frequently misplaced between the warehouse, customer service, and accounting.

- Invoices that are posted in the accounting system based on shipments and invoices that are sent to customers weekly do not match due to errors transferring the data from one document to another.

- Users are selecting the incorrect freight type (expense versus sales) on purchase and sales transactions, making it difficult to reconcile freight costs.

- Sales placed from the cash and carry desk by customers originally acquired through a broker are not being recognized with the correct customer source. Reporting by business line is inaccurate.


- Users often forget which fields to use to enter information when they add new customers to QuickBooks. This results in errors and inconsistencies in data and affects sales reporting. Confidence in sales reporting accuracy is low.

- Adding new brokers is a different process than adding other purchase vendors. Users often forget which fields to select and how to correctly assign the vendor number to add new brokers.

- Manual entries to certain G/L accounts cause reconciliation issues.


You need to report profitability by business line.

How should you configure the system? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

9. Testlet 3

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case . However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.

To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.

At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.

To start the case study

To display the first question in the case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Current environment


- The company receives daily truckloads of products from their vendors, warehouses the products briefly, and then ships orders based on a weekly delivery cycle to each customer’s store.

- Customers have regular standing orders that are revised and finished one week prior to delivery.

- Best for You Organics has a fleet of trucks that make deliveries according to planned routes.

- The company also has a floating route for trucks to deliver rush orders. The route is being used more often by customers and has overwhelmed the warehouse with exception processing.


The company wants to provide greater separation of duties between activities in the office and activities in the warehouse.

The accounting team enters orders for the sales team, sends pick tickers back to the warehouse, and organizes shipping documents. The accounting team invoices the orders when they receive instructions from the warehouse that an order shipped.

Employees have expressed frustration because they need to work longer hours to accommodate the increase in sales.

The company does not use the Advanced Warehousing function.



- Salespeople must be able to manage opportunities that are converted to quotes.

- Salespeople must be able to release orders to the warehouse to be fulfilled once a quote is final.

- Salespeople must be trained on how to determine if inventory is available when they are completing the quote to avoid promising inventory that is not on hand because all orders are processed one week in advance of delivery.

Team responsibilities

Deliveries must be shipped daily by employees in the warehouse. The office must be responsible for completing the invoicing process.

The current team responsibilities are shown in the following graphic:

The required team responsibilities are shown in the following graphic:

Vendor management

- The company contracts with each vendor for regular discounts at the invoice level.

- The company requires a pre-set discount percentage to calculate automatically when the purchaser completes a purchase order.

- The company must be able to see a copy of the completed purchase order in the system when they have new contract negotiations with their vendors.

Customer and inventory management

- Sales invoices must be automatically emailed by the system to customers.

- A template must be used for emails sent to customers. The template must not be altered.

- Customers who pre-pay their invoices must not receive a copy of their invoices.

- The company warehouses all products as Case quantities. The company has difficulty recording accurate costs for product returns. The company wants to expand their capabilities for managing returns by setting up all inventory in a quantity of Each.


The company must be able to answer two key questions when they report financial results:

- Which customers are buying which items?

- Which salespeople are selling in which regions?

When discussing customers, the company must refer to each Customer Group as follows:

- Big Box

- Franchise

- Private

When discussing items, the company must refer to each Item Group as follows:

- Fair Trade

- Free Range

- Grass Fed

- Heirloom

- Organic

Salesperson names that must be used are:

- SalespersonA

- SalespersonB

- SalespersonC

- SalespersonD

Region names that must be used are:

- North

- South

- East

- West


- The company must be able to track salesperson performance within certain regions to calculate commission.

- Each salesperson must be assigned only to a single region.

- This commission data is currently recorded inconsistently, resulting in incorrect combinations that require manual correction. The company must have some level of automation to manage this.


Issue 1

The accounting team needs an improved process for reconciling inventory to the general ledger.

- Posted transactions are changing financial reporting in periods that have been closed.

- Unexpected changes in inventory cost for previous months are causing costing inaccuracies.

- The system must restrict the adjustment of costs for closed months.

- The new policy will be to restrict all users to posting in the current month only, with the exception of a few employees from the accounting team.

- The calendar fiscal year for company must begin on June 1.

Issue 2

The accounting team uses a complex manual accrual process to determine the accounting impact of items received but not invoiced. The system must streamline the item accrual process.

Issue 3

The company often receives a higher quantity of produce items than what they order because vendors allow for spoilage or damage of produce in transit. The company does not want to allow over receipt on non-produce items.

Issue 4

The company has received comments from their auditors that invoices are not being properly compared to received inventory documents before they are posted. The company does not use warehouse management and always handles processes directly from the purchase order.

The company always has the following documents:

- purchase order from the procurement department

- receiving document from the warehouse

- electronic invoice from the vendor


You need to configure reporting.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

10. Question Set 1

You are creating payment terms. A company processes standard vendor payments on the seventh day of the next month. You need to set up payment terms for the vendor.

Which date formula should you use?


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