Question #1
Which one of the following statements best describes the purpose of a focus group?
- A . To gather focused information from a group of users in a usability test session
- B . To gather contextual information relating to user needs without interfering with users’ work
- C . To collect contextual information relating to user needs by talking to users with particular focus on a user group
- D . To gather ideas for personas and scenarios
- E . To discuss a set of questions on specific topics
- F . To evaluate an interactive system
Correct Answer: E
E
Explanation:
Focus group
A focused discussion where a moderator leads a group of participants through a set of
questions on specific topics.
Note: 1.
Do not use focus groups for usability evaluation. Focus groups are about attitude and opinion. In comparison, usability tests are about observing actual user behaviour.
E
Explanation:
Focus group
A focused discussion where a moderator leads a group of participants through a set of
questions on specific topics.
Note: 1.
Do not use focus groups for usability evaluation. Focus groups are about attitude and opinion. In comparison, usability tests are about observing actual user behaviour.
Question #2
"The level of understanding and implementation of a systematic human-centred design process within an organisation" is:
- A . LeanUX
- B . Usability Maturity
- C . Humancentred design
- D . Effectiveness
- E . Satisfaction
- F . Accessibility
Correct Answer: B
Question #3
Which one of the following statements best describes the term, "mental model"?
- A . A description of a fictitious but realistic user and what they intend to do when using an interactive system
- B . A description of the subtasks within a task that have to be carried out in order to reach the user’s goals
- C . A person’s thought process about how an interactive system works
- D . A low-cost, simple model of a design or concept used to gather feedback from users and other stakeholders during the early stages of design
- E . Information to help a user to interact with an interactive system
- F . A data model of how usability test participants felt about an interactive system following a usability test session
Correct Answer: C
Question #4
CORRECT TEXT
Fill in the blank:
The context of use description is the basis for identifying ________ and tracing them back to their__________.
Correct Answer: user needs, source
Question #5
A colleague is planning interviews with users of a restaurant review system. Among other questions, their interview checklist includes the question
How do you choose a restaurant?
Which two of the following terms best characterise this interview question?
- A . Closed
- B . Formative
- C . Leading
- D . Neutral
- E . Open
- F . Summative
Correct Answer: D,E
Question #6
Choose the statements that are correct about organisational requirements;
- A . Market requirements and organisational requirements are examples of requirements from stakeholders who are not users.
- B . A requirement can be a qualitative user requirement or a quantitative user requirement
- C . To convert user needs and user requirements into a working interactive system
- D . An organisational rule that users have to follow when conducting their tasks.
- E . Organisational requirements are requirements on the users that lead to requirements on the interactive system.
- F . A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.
Correct Answer: A,D,E
Question #7
What is a contextual interview?
- A . A contextual interview takes place at any other location than the location where the user’s interaction with the interactive system usually takes place, for example in a neutral environment, not their home or in a shop.
- B . An contextual interview takes place in a neutral environment, for example in a meeting room.
- C . A contextual interview takes place at the location where the user’s interaction with the interactive system usually takes place, for example the user’s workplace, their home or in a shop
- D . Establishes focus groups
Correct Answer: C
Question #8
The options below include some of the activities in a human-centred design process .
Which one of these options lists those activities in the correct order?
- A . Specify the user requirements > Plan the human-centred design process > Evaluate the designs against user requirements
- B . Understand and specify the context of use > Specify the user requirements > Produce
design solutions to meet user requirements - C . Understand and specify the context of use > Evaluate the designs against user requirements > Release the draft prototype
- D . Specify the user requirements > Understand and specify the context of use > Evaluate the designs against user requirements
- E . Plan the human-centred design process > Evaluate the designs against user requirements > Incorporate the organisational requirements
- F . Understand and specify the organisational requirements > Understand the user requirements > Produce design solutions to meet organisational requirements
Correct Answer: B
Question #9
Which one of the terms below best describes the following statement?
80% of 25 users who have used the car rental website at least twice before must be able to rent a car at Frankfurt Airport (Germany) for two days starting tomorrow at 09.00. Users must complete the task in under 5 minutes.
- A . Low-fidelity prototype requirement
- B . Use scenario
- C . Test task
- D . User need
- E . Quantitative user requirement
- F . Qualitative user requirement
Correct Answer: E
E
Explanation:
Qualitative or quantitative user requirements are derived from user needs. User requirements must be verifiable so it is possible to determine in a usability evaluation whether a prototype fulfils them or not.
The user requirements are also used to guide the design in order to ensure that the interactive system meets user’s expectations as closely as possible. Qualitative user requirement
A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.
Quantitative user requirement
A required level of usability to meet identified user needs expressed in terms of measures of effectiveness, efficiency, satisfaction, accessibility, user experience and avoidance of harm from use in a specified context of use.
E
Explanation:
Qualitative or quantitative user requirements are derived from user needs. User requirements must be verifiable so it is possible to determine in a usability evaluation whether a prototype fulfils them or not.
The user requirements are also used to guide the design in order to ensure that the interactive system meets user’s expectations as closely as possible. Qualitative user requirement
A statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.
Quantitative user requirement
A required level of usability to meet identified user needs expressed in terms of measures of effectiveness, efficiency, satisfaction, accessibility, user experience and avoidance of harm from use in a specified context of use.
Question #10
The figure below shows the relationship between human-centred design activities according to ISO 9241 -210 .
Which two errors does this drawing contain?
- A . The activity "Management approves user requirements" is missing
- B . The activity "Create prototypes" is missing
- C . The activity "Specify user-centred functions" is missing
- D . The title "Specify the user requirements" should be "Specify the user requirements to meet the context of use"
- E . One of the grey, hatched arrows denoting iteration is missing
- F . The title "Evaluate the designs against organisational requirements" should be "Evaluate the designs against user requirements"
Correct Answer: E,F
Question #11
CORRECT TEXT
Fill in the blank;
A task is a set of activities undertaken in order to achieve a specific_____________.
Correct Answer: goal
Question #12
Which one of the following usability findings, on a website that sells train tickets, indicates a problem with satisfaction?
- A . Users spontaneously said that they considered the animated ads that appear in the right-hand side of most pages annoying
- B . Users liked the modern look of the website
- C . When asked to purchase tickets to Worcester, about 25% of the users gave up because they were unable to spell Worcester correctly and the search for station names was not error tolerant
- D . All users were able to purchase return tickets from Oxford to London very quickly
- E . Users with limited vision spent a lot of time reading the tiny fonts used on the website
- F . Only 2 out of 12 users were able to figure out how to obtain a refund for a ticket that they had purchased previously
Correct Answer: A
A
Explanation:
Satisfaction
The extent to which the user’s physical, cognitive and emotional responses that result from the use of an interactive system meet the user’s needs and expectations.
Notes:
A
Explanation:
Satisfaction
The extent to which the user’s physical, cognitive and emotional responses that result from the use of an interactive system meet the user’s needs and expectations.
Notes:
Question #12
Which one of the following usability findings, on a website that sells train tickets, indicates a problem with satisfaction?
- A . Users spontaneously said that they considered the animated ads that appear in the right-hand side of most pages annoying
- B . Users liked the modern look of the website
- C . When asked to purchase tickets to Worcester, about 25% of the users gave up because they were unable to spell Worcester correctly and the search for station names was not error tolerant
- D . All users were able to purchase return tickets from Oxford to London very quickly
- E . Users with limited vision spent a lot of time reading the tiny fonts used on the website
- F . Only 2 out of 12 users were able to figure out how to obtain a refund for a ticket that they had purchased previously
Correct Answer: A
A
Explanation:
Satisfaction
The extent to which the user’s physical, cognitive and emotional responses that result from the use of an interactive system meet the user’s needs and expectations.
Notes:
A
Explanation:
Satisfaction
The extent to which the user’s physical, cognitive and emotional responses that result from the use of an interactive system meet the user’s needs and expectations.
Notes:
Question #12
Which one of the following usability findings, on a website that sells train tickets, indicates a problem with satisfaction?
- A . Users spontaneously said that they considered the animated ads that appear in the right-hand side of most pages annoying
- B . Users liked the modern look of the website
- C . When asked to purchase tickets to Worcester, about 25% of the users gave up because they were unable to spell Worcester correctly and the search for station names was not error tolerant
- D . All users were able to purchase return tickets from Oxford to London very quickly
- E . Users with limited vision spent a lot of time reading the tiny fonts used on the website
- F . Only 2 out of 12 users were able to figure out how to obtain a refund for a ticket that they had purchased previously
Correct Answer: A
A
Explanation:
Satisfaction
The extent to which the user’s physical, cognitive and emotional responses that result from the use of an interactive system meet the user’s needs and expectations.
Notes:
A
Explanation:
Satisfaction
The extent to which the user’s physical, cognitive and emotional responses that result from the use of an interactive system meet the user’s needs and expectations.
Notes:
Question #12
Which one of the following usability findings, on a website that sells train tickets, indicates a problem with satisfaction?
- A . Users spontaneously said that they considered the animated ads that appear in the right-hand side of most pages annoying
- B . Users liked the modern look of the website
- C . When asked to purchase tickets to Worcester, about 25% of the users gave up because they were unable to spell Worcester correctly and the search for station names was not error tolerant
- D . All users were able to purchase return tickets from Oxford to London very quickly
- E . Users with limited vision spent a lot of time reading the tiny fonts used on the website
- F . Only 2 out of 12 users were able to figure out how to obtain a refund for a ticket that they had purchased previously
Correct Answer: A
A
Explanation:
Satisfaction
The extent to which the user’s physical, cognitive and emotional responses that result from the use of an interactive system meet the user’s needs and expectations.
Notes:
A
Explanation:
Satisfaction
The extent to which the user’s physical, cognitive and emotional responses that result from the use of an interactive system meet the user’s needs and expectations.
Notes:
Question #16
You have been asked to conduct a usability test of a car rental website .
Which one of the following is NOT an appropriate task for the usability test?
- A . Find a phone number that you can call to talk to someone about your rental contract
- B . Tell me what you think of the website’s home page
- C . Rent a car that meets your needs from a location and for a period that suits you and your budget
- D . Rent a compact car from London Heathrow Airport. You need to collect the car tomorrow morning at 9 and return it to the same location, 4 days later at noon
- E . Cancel a reservation that you had previously made
- F . What is the charge for renting a GPS?
Correct Answer: B
Question #17
If a user’s mental model of an interactive system is incomplete or contradictory,
- A . then the user cannot easily use the interactive system.
- B . then the user can still easily use the interactive system.
- C . then the user will have to learn to easily use the interactive system.
Correct Answer: A
Question #18
24. "HappyHolidays" sells package holidays through their website, happyholidays.com Alice and Bob are friends. Alice books a trip to Crete on happyholidays.com for her and Bob; she emails the boarding passes to Bob to print out.
David is a customer service representative for HappyHolidays; he uses happyholidays.com to help people who phone the call centre.
Carol is a retired surgeon. She is struggling to book a holiday to Nice on happyholidays.com so she calls HappyHolidays and talks to David; David talks Carol through completing the booking herself .
Which one of the following statements is correct?
- A . Alice and Carol are primary users of happyholidays.com; David is a secondary user of happyholidays.com; Bob is an indirect user of happyholidays.com
- B . Alice is a primary user of happyholidays.com; Carol and David are secondary users of happyholidays.com; Bob is not a user of happyholidays.com
- C . Alice, Carol and David are primary users of happyholidays.com; Bob is not a user of
happyholidays.com - D . Alice is a primary user of happyholidays.com; Bob, Carol and David are secondary users of happyholidays.com
- E . Alice is a primary user of happyholidays.com; Bob, Carol and David are indirect users of happyholidays.com
- F . Alice, Bob, Carol and David are primary users of happyholidays.com
Correct Answer: A
Question #19
Which three of the following are good examples of survey questions?
- A . Please indicate below which chronic condition(s) you have: Diabetes High cholesterol 3 High blood pressure Heart Problems 3 I have none of the conditions listed
- B . Have you had a particularly good or bad experience with the National Health Service in the UK? Yes No
- C . Do you think that the National Health Service in the UK is very good (circle the most appropriate answer)? Yes No
- D . Would you disagree that our website is hard to use (circle one answer)? 12345 Strongly Disagree Neither agree Agree Strongly disagree nor disagree agree
- E . felt confident while using the website (circle one answer) 12 3 4 5 Strongly Disagree Neither agree Agree Strongly disagree nor disagree agree
- F . How could we improve the National Health Service’s website? Fill in:
Correct Answer: A,E,F
Question #20
Which one of the following statements does NOT illustrate an important principle for the human-centred design of a new e-commerce website?
- A . "We continue to do usability evaluation until user requirements have been met"
- B . "The design also addresses what happens before and after users use the new website, for example, promotional ads in other media, and emails that users receive after completing a purchase71
- C . "We include users throughout our design process"
- D . "During interviews, prospective users came up with suggestions for all kinds of interesting features for the new website. Whenever this happened, we gathered feedback on those suggestions from other users"
- E . "We include management throughout our design process and ask them to approve the needs of our users"
- F . ”The results of the most recent usability test showed that we haven’t fully understood the user needs, so we need to interview more users"
Correct Answer: E
Question #20
Which one of the following statements does NOT illustrate an important principle for the human-centred design of a new e-commerce website?
- A . "We continue to do usability evaluation until user requirements have been met"
- B . "The design also addresses what happens before and after users use the new website, for example, promotional ads in other media, and emails that users receive after completing a purchase71
- C . "We include users throughout our design process"
- D . "During interviews, prospective users came up with suggestions for all kinds of interesting features for the new website. Whenever this happened, we gathered feedback on those suggestions from other users"
- E . "We include management throughout our design process and ask them to approve the needs of our users"
- F . ”The results of the most recent usability test showed that we haven’t fully understood the user needs, so we need to interview more users"
Correct Answer: E
Question #22
Fill in the blank:
A ____________ is a representation of all or part of an interactive system that, although limited in some way, can be used for analysis, design and usability evaluation.
Correct Answer: 1. prototype
Question #23
Which two of the following are frequently used usability evaluation methods?
- A . Contextual interviews
- B . Remote usability testing
- C . Information architecture analysis through card sorting
- D . Creating personas
- E . Creating a storyboard
- F . Heuristic evaluation
Correct Answer: B,F
Question #23
Which two of the following are frequently used usability evaluation methods?
- A . Contextual interviews
- B . Remote usability testing
- C . Information architecture analysis through card sorting
- D . Creating personas
- E . Creating a storyboard
- F . Heuristic evaluation
Correct Answer: B,F
Question #23
Which two of the following are frequently used usability evaluation methods?
- A . Contextual interviews
- B . Remote usability testing
- C . Information architecture analysis through card sorting
- D . Creating personas
- E . Creating a storyboard
- F . Heuristic evaluation
Correct Answer: B,F
Question #23
Which two of the following are frequently used usability evaluation methods?
- A . Contextual interviews
- B . Remote usability testing
- C . Information architecture analysis through card sorting
- D . Creating personas
- E . Creating a storyboard
- F . Heuristic evaluation
Correct Answer: B,F
Question #23
Which two of the following are frequently used usability evaluation methods?
- A . Contextual interviews
- B . Remote usability testing
- C . Information architecture analysis through card sorting
- D . Creating personas
- E . Creating a storyboard
- F . Heuristic evaluation
Correct Answer: B,F
Question #23
Which two of the following are frequently used usability evaluation methods?
- A . Contextual interviews
- B . Remote usability testing
- C . Information architecture analysis through card sorting
- D . Creating personas
- E . Creating a storyboard
- F . Heuristic evaluation
Correct Answer: B,F
Question #23
Which two of the following are frequently used usability evaluation methods?
- A . Contextual interviews
- B . Remote usability testing
- C . Information architecture analysis through card sorting
- D . Creating personas
- E . Creating a storyboard
- F . Heuristic evaluation
Correct Answer: B,F
Question #30
The description of the credit card transaction that appeared on Alice’s bank account was unintelligible; Alice was only able to work out what the transaction was because she recognised the amount .
Which one of the following statements about Alice’s user experience of the website is correct?
- A . All issues 1 -6 affect the user experience
- B . Only issues 2 and 3 affect the user experience
- C . Only issue 3 affects the user experience
- D . All issues except 6 affect the user experience
- E . Only issues 1, 2 and 3 affect the user experience
- F . None of the issues 1 -6 affect the user experience
Correct Answer: A
A
Explanation:
Usability is the extent to which an interactive system is effective, efficient and satisfying to use in a specified context of use. An interactive system is effective if it supports what users need to do to reach their goals, and if users can figure out how to do it. An interactive system is efficient if it supports users in carrying out their tasks using as few resources as possible. In most cases, this means that users must be able to complete their tasks quickly. An interactive system is satisfying if it is pleasant to use.
User experience (UX) considers satisfaction before, during and after use (whereas usability considers satisfaction only during use). User experience before use may be influenced by company branding, customer reviews, previous interactions, etc. User experience after use may be influenced by product delivery, post-sales support, recent interactions, etc.
A
Explanation:
Usability is the extent to which an interactive system is effective, efficient and satisfying to use in a specified context of use. An interactive system is effective if it supports what users need to do to reach their goals, and if users can figure out how to do it. An interactive system is efficient if it supports users in carrying out their tasks using as few resources as possible. In most cases, this means that users must be able to complete their tasks quickly. An interactive system is satisfying if it is pleasant to use.
User experience (UX) considers satisfaction before, during and after use (whereas usability considers satisfaction only during use). User experience before use may be influenced by company branding, customer reviews, previous interactions, etc. User experience after use may be influenced by product delivery, post-sales support, recent interactions, etc.
Question #31
Which one of the following deliverables are created during the activity "EVALUATE THE DESIGNS AGAINST USER REQUIREMENTS?
- A . User experience project plan
- B . Evaluation reports
- C . Style guide
- D . User needs
- E . User requirements
- F . User journey maps
Correct Answer: B
B
Explanation:
The purpose of a usability evaluation is to determine whether or not an interactive system, or a prototype of an interactive system, meets the user requirements and applicable dialogue principles, heuristics and user interface guidelines. This curriculum addresses three forms of usability evaluation: usability test, usability inspection and user survey. In usability tests and user surveys, users are involved in the usability evaluation, while usability inspections are carried out solely by user experience professionals.
A usability test shows what representative users are able to accomplish with the interactive system when they carry out representative tasks. Eliciting personal opinions from users, or discussing them, is not part of a usability test.
The main activities in a usability test are shown in the diagram below:
B
Explanation:
The purpose of a usability evaluation is to determine whether or not an interactive system, or a prototype of an interactive system, meets the user requirements and applicable dialogue principles, heuristics and user interface guidelines. This curriculum addresses three forms of usability evaluation: usability test, usability inspection and user survey. In usability tests and user surveys, users are involved in the usability evaluation, while usability inspections are carried out solely by user experience professionals.
A usability test shows what representative users are able to accomplish with the interactive system when they carry out representative tasks. Eliciting personal opinions from users, or discussing them, is not part of a usability test.
The main activities in a usability test are shown in the diagram below:
Question #32
CORRECT TEXT
Fill in the blank:
Heuristics in user design is a generally recognised__________ that helps to achieve usability.
Correct Answer: rule of thum
Explanation:
See page 38 in https://uxqb.org/wp-content/uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf
Explanation:
See page 38 in https://uxqb.org/wp-content/uploads/documents/CPUX-F_EN_Curriculum-and-Glossary.pdf
Question #33
You are conducting a heuristic evaluation of a new car rental website .
Which one of the following findings is NOT appropriate for this evaluation?
- A . A ‘Cancel reservation’ button is missing on the home page
- B . The animated ads on the right-hand side of the home page annoyed and distracted me
- C . The rental prices are too high
- D . Technical terms like CDW, Collision Damage Waiver, are explained well
- E . found it difficult to determine the total costs of a rental
- F . 1 was unable to figure out whether I can rent a car in Paris and return it in Madrid
Correct Answer: C
Question #34
Which one of the following is a valid user requirement for Gamma Airlines website?
- A . Most users who frequently book flights on Gamma Airlines website must be satisfied with the website
- B . Gamma Airlines website must be effective, efficient and satisfactory to use
- C . Users must be able to book a flight within a reasonable time
- D . If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website
- E . Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines
- F . Users must be able to select the payment methods they used for previous reservations
Correct Answer: F
F
Explanation:
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
F
Explanation:
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
Question #34
Which one of the following is a valid user requirement for Gamma Airlines website?
- A . Most users who frequently book flights on Gamma Airlines website must be satisfied with the website
- B . Gamma Airlines website must be effective, efficient and satisfactory to use
- C . Users must be able to book a flight within a reasonable time
- D . If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website
- E . Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines
- F . Users must be able to select the payment methods they used for previous reservations
Correct Answer: F
F
Explanation:
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
F
Explanation:
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
Question #34
Which one of the following is a valid user requirement for Gamma Airlines website?
- A . Most users who frequently book flights on Gamma Airlines website must be satisfied with the website
- B . Gamma Airlines website must be effective, efficient and satisfactory to use
- C . Users must be able to book a flight within a reasonable time
- D . If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website
- E . Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines
- F . Users must be able to select the payment methods they used for previous reservations
Correct Answer: F
F
Explanation:
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
F
Explanation:
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
Question #34
Which one of the following is a valid user requirement for Gamma Airlines website?
- A . Most users who frequently book flights on Gamma Airlines website must be satisfied with the website
- B . Gamma Airlines website must be effective, efficient and satisfactory to use
- C . Users must be able to book a flight within a reasonable time
- D . If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website
- E . Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines
- F . Users must be able to select the payment methods they used for previous reservations
Correct Answer: F
F
Explanation:
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
F
Explanation:
A requirement for use that provides the basis for design and evaluation of an interactive system to meet identified user needs.
Notes:
Question #38
Which one of the following methods is NOT suitable for determining the context of use of a cash machine?
- A . Present the idea of the new cash machine to representative bank customers
- B . Interview front-line bank clerks
- C . Interview users of a current cash machine
- D . Observe users while they are using a current cash machine
- E . Conduct usability tests with cash machines from competitors
- F . Conduct focus groups regarding user needs for future cash machines
Correct Answer: A
Question #39
A low-fidelity prototype is:
- A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
- B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
- C . a conveyed idea in the form of mental images.
Correct Answer: A
Question #39
A low-fidelity prototype is:
- A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
- B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
- C . a conveyed idea in the form of mental images.
Correct Answer: A
Question #39
A low-fidelity prototype is:
- A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
- B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
- C . a conveyed idea in the form of mental images.
Correct Answer: A
Question #39
A low-fidelity prototype is:
- A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
- B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
- C . a conveyed idea in the form of mental images.
Correct Answer: A
Question #39
A low-fidelity prototype is:
- A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
- B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
- C . a conveyed idea in the form of mental images.
Correct Answer: A
Question #39
A low-fidelity prototype is:
- A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
- B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
- C . a conveyed idea in the form of mental images.
Correct Answer: A
Question #39
A low-fidelity prototype is:
- A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
- B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
- C . a conveyed idea in the form of mental images.
Correct Answer: A
Question #39
A low-fidelity prototype is:
- A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
- B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
- C . a conveyed idea in the form of mental images.
Correct Answer: A
Question #47
Design solution meets user requirements
- A . 1. 3. 2. 6. 5. 4. 7 or repeat
- B . 6. 3. 2. 1. 5. 4. 7 or repeat
- C . 6. 2. 3. 1. 5. 4. 7 or repeat
- D . 6. 3. 2. 1. 4. 5. 7 or repeat
- E . 6. 3. 2. 5. 4. 7. 2 or repeat
- F . 6. 3.2.4.5. 1.7 or repeat
Correct Answer: B
Question #48
The stage EARLY DESIGN involves converting user needs and user requirements into – choose three:
- A . Use scenarios
- B . Storyboards
- C . User journey maps
- D . Low-fidelity prototype
- E . Style guide
- F . Wireframe
Correct Answer: A,B,C
Question #49
Choose three correct statements on the definition of a user survey.
- A . User surveys should be used to evaluate risk assessments and the general risk tolerance of users
- B . A usability evaluation where users are asked about information for usage in establishing personas
- C . A usability evaluation where users are asked to report subjective data into a questionnaire based on their experience of using an interactive system.
- D . User surveys can be used to evaluate users’ satisfaction with an interactive system and to gather information on the context of use.
- E . User surveys are not important in the human-centred design
- F . User surveys should be developed in accordance with the human-centred design
Correct Answer: C,D,F
Question #50
Which three of the following deliverables are created during the activity "Understand and specify the context of use"?
- A . User needs
- B . Description of the context of use
- C . Personas
- D . As-is scenarios
- E . User requirements
- F . Low-fidelity prototype
Correct Answer: B,C,D
B,C,D
Explanation:
Context of use = A combination of users, goals, tasks, resources, and environments.
The purpose of "Analysis: understand and specify the context of use" is to understand and describe who the users are, what they do, what problems they have, and what their needs are, with respect to the planned interactive system. To understand users and their needs, we can observe users performing tasks, interview users and conduct focus groups.
The context of use is described in user group profiles and personas (who are the users), as-is scenarios (how do users currently do tasks), task models (details about what the tasks are) and user journey maps (how users interact with the interactive system and the organisation providing it)
B,C,D
Explanation:
Context of use = A combination of users, goals, tasks, resources, and environments.
The purpose of "Analysis: understand and specify the context of use" is to understand and describe who the users are, what they do, what problems they have, and what their needs are, with respect to the planned interactive system. To understand users and their needs, we can observe users performing tasks, interview users and conduct focus groups.
The context of use is described in user group profiles and personas (who are the users), as-is scenarios (how do users currently do tasks), task models (details about what the tasks are) and user journey maps (how users interact with the interactive system and the organisation providing it)