iSQI CPUX-F UXQB Certified Professional for Usability and User Experience - Foundation Level Online Training - Page 4 of 5

Question #31

Which one of the following deliverables are created during the activity "EVALUATE THE DESIGNS AGAINST USER REQUIREMENTS?

A . User experience project plan
B . Evaluation reports
C . Style guide
D . User needs
E . User requirements
F . User journey maps

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Question #32

CORRECT TEXT

Fill in the blank:

Heuristics in user design is a generally recognised__________ that helps to achieve usability.

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Question #33

You are conducting a heuristic evaluation of a new car rental website .

Which one of the following findings is NOT appropriate for this evaluation?

A . A ‘Cancel reservation’ button is missing on the home page
B . The animated ads on the right-hand side of the home page annoyed and distracted me
C . The rental prices are too high
D . Technical terms like CDW, Collision Damage Waiver, are explained well
E . found it difficult to determine the total costs of a rental
F . 1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

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Question #34

Which one of the following is a valid user requirement for Gamma Airlines website?

A . Most users who frequently book flights on Gamma Airlines website must be satisfied with the website
B . Gamma Airlines website must be effective, efficient and satisfactory to use
C . Users must be able to book a flight within a reasonable time
D . If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website
E . Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines
F . Users must be able to select the payment methods they used for previous reservations

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Question #34

Which one of the following is a valid user requirement for Gamma Airlines website?

A . Most users who frequently book flights on Gamma Airlines website must be satisfied with the website
B . Gamma Airlines website must be effective, efficient and satisfactory to use
C . Users must be able to book a flight within a reasonable time
D . If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website
E . Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines
F . Users must be able to select the payment methods they used for previous reservations

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Question #34

Which one of the following is a valid user requirement for Gamma Airlines website?

A . Most users who frequently book flights on Gamma Airlines website must be satisfied with the website
B . Gamma Airlines website must be effective, efficient and satisfactory to use
C . Users must be able to book a flight within a reasonable time
D . If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website
E . Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines
F . Users must be able to select the payment methods they used for previous reservations

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Question #34

Which one of the following is a valid user requirement for Gamma Airlines website?

A . Most users who frequently book flights on Gamma Airlines website must be satisfied with the website
B . Gamma Airlines website must be effective, efficient and satisfactory to use
C . Users must be able to book a flight within a reasonable time
D . If a user books a flight that costs more than £2,000, the website must send a confirmation code to the user’s mobile phone; the reservation must not be accepted before the user has entered the correct confirmation code on the website
E . Gamma Airlines website must be at least as efficient as the websites of the two most important competitors, Alpha Airlines and Beta Airlines
F . Users must be able to select the payment methods they used for previous reservations

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Question #38

Which one of the following methods is NOT suitable for determining the context of use of a cash machine?

A . Present the idea of the new cash machine to representative bank customers
B . Interview front-line bank clerks
C . Interview users of a current cash machine
D . Observe users while they are using a current cash machine
E . Conduct usability tests with cash machines from competitors
F . Conduct focus groups regarding user needs for future cash machines

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Question #39

A low-fidelity prototype is:

A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
C . a conveyed idea in the form of mental images.

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Question #39

A low-fidelity prototype is:

A . A low-cost, simple illustration of a design or concept used to gather feedback from users and other stakeholders during the early stages of design.
B . A software prototype of the user interface to the interactive system that is being designed. A high-fidelity prototype more closely resembles the finished interactive system.
C . a conveyed idea in the form of mental images.

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iSQI CPUX-F UXQB Certified Professional for Usability and User Experience – Foundation Level Online Training