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In the context of orchestrating digital transformation, where exactly is the locus of ownership for the foundational principles of service management typically situated within the complex web of an organization?

In the context of orchestrating digital transformation, where exactly is the locus of ownership for the foundational principles of service management typically situated within the complex web of an organization?
A . Delving into the intricate interplay of business and technology, does the ownership of service management principles predominantly vest in the domain of business leadership, reflecting a strategic alignment with broader organizational goals?
B . Within the realm of IT prowess and technological stewardship, is it customary for the ownership of service management principles to be firmly anchored within the IT department, where it serves as the guiding compass for technological endeavors?
C . Considering the outsourcing landscape, could it be posited that service management is commonly outsourced to a third-party supplier, thereby relinquishing direct organizational ownership?
D . Embracing a holistic perspective of organizational dynamics, is it conceivable that ownership of service management principles permeates across the entire organization, transcending departmental boundaries and fostering a collaborative approach to service excellence?

Answer: D

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