IIBA CCBA Certification of Competency in Business Analysis Online Training
IIBA CCBA Online Training
The questions for CCBA were last updated at May 05,2025.
- Exam Code: CCBA
- Exam Name: Certification of Competency in Business Analysis
- Certification Provider: IIBA
- Latest update: May 05,2025
You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year.
What does the $300,000 represent?
- A . Budget
- B . Constraint
- C . Solution cost
- D . Requirements
You are the business analyst for your organization. On your current project you’ll be using the change-driven approach for defining requirements and gathering feedback.
Which of the following statements best describes the change-driven approach?
- A . The change-driven approach favors defining requirements through experimentation.
- B . The change-driven approach favors defining requirements standardized templates.
- C . The change-driven approach favors defining requirements through team interaction.
- D . The change-driven approach does not define the requirements until after a solution for the problem has been identified.
According to the business analysis book ‘A Guide to the Business Analysis Body of Knowledge’, which your exam is largely based on, almost all methodologies fit somewhere along a spectrum between plan-driven and what other methodology?
- A . Risk-driven
- B . Cost-driven
- C . Change-driven
- D . Reward-driven
Which of the following is used to rate available methodologies against organizational needs?
- A . Structured walkthrough
- B . Progressive elaboration
- C . Decision analysis
- D . Process modeling
You’re organizing the business analysis approach for your organization. Jane wants to know when changes to requirements are most likely to happen in business analysis processes.
Which one of the following statements best describes when changes to requirements may happen?
- A . Changes to requirements usually happen at the end of the business analysis processes.
- B . Changes to requirements usually happen early in the business analysis processes.
- C . Changes to requirements may happen at any time.
- D . Changes to requirements happen after the business analysis processes.
There are three inputs for stakeholder analysis.
Which input describes the organizational units that exist and their interactions with one another?
- A . Business need
- B . Enterprise architecture
- C . Matrix structure
- D . Organizational process asset
You are the business analyst in your organization. Management comes to you with a customer complaint that they’d like you to analyze.
What’s the common task associated with customer complaints or loss of revenue?
- A . Stakeholder assessment of implementation
- B . Issue management and identification
- C . Evaluation of a business need
- D . Capability assessment
Kelly is the business analyst for her organization and she’s identifying roles and responsibilities of the people involved in business analysis activities. Her manager has asked Kelly to create the RACI matrix to accomplish this task.
What is the RACI matrix?
- A . The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Action, Controlled, and Informed.
- B . The RACI matrix is a roles and responsibilities chart that uses the legend of Role, Action, Controlled, and Information.
- C . The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Accountable,
Consulted, and Informed. - D . The RACI matrix is a roles and responsibilities chart that uses the legend of Risk, Action, Cost, and Information.
Beth is a business analyst for her organization and she’s discussing the solution with her key stakeholders. Beth is considering that moving to a new operating system, new office software, and new customized applications will be too much for the end users to learn and to manage their ongoing responsibilities.
What task is Beth completing in this scenario?
- A . Manage the stakeholders.
- B . Evaluate solution performance.
- C . Define transition requirements.
- D . Assess organizational readiness.
Management comes to you and asks you to complete some specifications and models about the current state of the organization.
Management wants you to complete this business analysis activity as soon as possible and report back to them with your findings.
What is the primary purpose of the specify and model requirements process?
- A . To analyze the roles and responsibilities of users within the organization to determine how the processes may be improved.
- B . To analyze the utility function within the organization to determine how risk tolerance may allow for new opportunities.
- C . To analyze the functioning of an organization and to provide an insight into opportunities for improvement.
- D . To analyze the processes of an organization to determine what processes can be improved, removed, or added.
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