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HP HP2-I15 Selling HP Business Personal Systems Hardware 2020 Online Training

Question #1

How do the enhanced and premium HP DaaS plans differ from the standard plan?

  • A . They isolate web content into a virtual machine or a sandbox, where malware cannot affect other tabs, applications, or the operating system.
  • B . They provide services to simplify the device lifecycle management, starting with strategic guidance, planning, and design through to deinstallation, sanitization, and recycling services.
  • C . They provide non-standard SLAs and services to simplify the device end of life (EOL).
  • D . They provide more analytics, enhanced hardware protection, higher levels of security, and application management.

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Correct Answer: D
Question #2

How does HP Sure Recover help customers in the case of a breach?

  • A . It checks the device image via the Manageability Integration Kit plug-in for Microsoft’ SCCM before deploying across a fleet to recover time.
  • B . It checks the network firewall and recovers the local firewall after a breach.
  • C . It recovers lost programs, office files, photos, videos, and user files.
  • D . It restores their machines quickly and securely to the latest image.

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Correct Answer: D
D

Explanation:

Reference: https://www8.hp.com/h20195/v2/GetPDF.aspx/4AA7-4556ENW.pdf (4)

Question #3

Which solution would be appropriate for task workers handing sensitive information in an open office environment?

  • A . HP EliteDesk 800 G4 SFF PC with optional dust filters and with HP EliteDisplay E243 23.8-inch monitor
  • B . HP U Mini G4 Workstation with HP Z27x G2 Studio Display
  • C . HP EliteOne 800 G6 AiO PC with optional integrated privacy screen
  • D . HP ProDesk 600 G4 Desktop Mini PC with optional dust filters and with HP EliteDisplay E233 23-inch Monitor

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Correct Answer: C
Question #4

Why would an HP EliteDesk 800 G6 SFF PC with optional dust filters be the tight fit for a production line?

  • A . It is secure and the addition of dust filters will extend the life of the machine.
  • B . It has a specialized loudspeaker system appropriate for a noisy production environment.
  • C . The dusk filters enable the device to run quieter than any other device within the Z range.
  • D . It has no fan and no moving parts to give the best reliability.

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Correct Answer: A
Question #5

What is the major security concern associated with company employees working in public areas and open offices, and how does HP address it?

  • A . virus attacks, which can be lessened with HP Sure Run
  • B . visual hacking, which can be prevented with HP Sure View
  • C . malware attacks, which can be mitigated with HP Sure Start
  • D . phishing attacks, which can be alleviated with HP Sure Click

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Correct Answer: B
Question #6

Which HP security solution is correct to recommend to a mobile customer who works with sensitive information in different and often public locations and wants to prevent visual hacking?

  • A . HP Sure Click
  • B . HP Biosphere
  • C . HP Sure Sense
  • D . HP Sure View

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Correct Answer: D
Question #7

How does the HP Manageability Integration Kit plug-In for Microsoft’ SCCM help IT administrators?

  • A . It creates and maintains a robust software image for large rapid deployments.
  • B . It groups PCs Into physical groups based on location, so they are easy to find and manage.
  • C . It physically locates PCs that have gone missing, similar to "find my phone."
  • D . It updates and maintains software and security settings across a fleet of PCs.

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Correct Answer: C
Question #8

As a result of HP’s mission to reinvent technology, which "world’s first" HP inventions help businesses modernize their working environment? (Select three.)

  • A . world’s longest battery life in an AMD-based mainstream business notebook
  • B . world’s first bezel-less screen
  • C . highest screen-to-body ratio in a business convertible
  • D . world’s longest battery life in a 14" business convertible
  • E . world’s first facial scanner
  • F . world’s first fingerprint reader
  • G . world’s first detachable digital pen

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Correct Answer: C,D,G
Question #9

Your customer shares with you that their previous devices were unable to handle demanding software, such as Autodesk 30 Max.

Which HP series should you offer?

  • A . HP Elite series
  • B . HP Business series
  • C . HP Pro series
  • D . HP Z series

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Correct Answer: D
D

Explanation:

Reference: https://www8.hp.com/hk/en/pdf/hp_autodesk_tcm_187_1531720.pdf

Question #10

What is the correct response to the following customer question? What does HP Sure Run do for me?

  • A . It has the capability to run all your office programs In the cloud to give you more speed on your computer.
  • B . It monitors critical processes, alerts users and IT of any changes, and restarts stopped processes automatically. It is designed to keep you safe with little disruption.
  • C . It monitors all applications to see if they are running correctly and not consuming too much memory, it also informs IT when you need more cloud storage space.
  • D . While carrying your HP EliteBook, it monitors how many steps you take dally to keep you healthy.

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Correct Answer: B

Question #11

When ready to propose a product to a customer, what should you take into consideration?

  • A . that you include a six-month expandable Care Pack
  • B . any potential promotions when it comes time for the customer to buy
  • C . that you answer the customer pain points and meet their needs
  • D . that you always sell HP DaaS services along with the hardware

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Correct Answer: C
Question #12

How does HP meet the "everything as a service" demand of rapid urbanization?

  • A . with HP STS (Smart Technologies Service)
  • B . with HP CSaaS (Cloud Solutions as a Service)
  • C . with HP DaaS (Device as a Service)
  • D . with HP CPaaS (Computing Power as a Service)

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Correct Answer: C
Question #13

What ate HP Lifecycle Services?

  • A . a contract under which you receive a new notebook every 3 years
  • B . a multi-year contract that Includes proactive security and management reporting
  • C . a portfolio of services that simplify device lifecycle management
  • D . a portfolio of services centered around device security and sanitation

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Correct Answer: C
Question #14

What is the HP Endpoint Security Controller?

  • A . It is a physically isolated and cryptographically protected hardware component.
  • B . It is a control board that informs Microsoft Windows how the PC is protected.
  • C . It is an HP software that holistically controls the security of the PC.
  • D . It is a hardware component that proactively informs HP about security incidents.

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Correct Answer: A
A

Explanation:

Reference: https://www8.hp.com/h20195/v2/GetPDF.aspx/4AA7-2796ENW.pdf (2)

Question #15

Which opening question should you ask a manufacturing customer to discover an opportunity?

  • A . Do you require durable, reliable PCs that keep production running and can withstand harsh factory environments of dust and debris?
  • B . What avenues are you considering to better your businesses reputation? Would you be interested in the latest and greatest devices?
  • C . Did you know HP is number one in the world for selling PC and printers?
  • D . Are you looking for the HP EliteBook 800/705 G6 series, which are devices powered for business and designed for life?

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Correct Answer: A
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