How should the technician instruct the user to verify and address this issue?

During a video conference call, a user notices that their system is lagging significantly. The technician suspects high CPU usage by another application.

How should the technician instruct the user to verify and address this issue?
A . Open Task Manager and increase the priority of the video conference application
B . Open Task Manager, identify any high CPU usage applications, and end those processes
C . Delete unused applications from the system
D . Upgrade the computer’s RAM

View Answer

Answer: B

Explanation:

Correct Answer. B. Open Task Manager, identify any high CPU usage applications, and end those processes Task Manager allows users to view and manage running applications and processes, including those consuming high CPU resources, which can be terminated to free up system resources.

Option A is incorrect because changing the priority might not sufficiently mitigate the issue if other applications are using excessive resources Option C is incorrect as deleting applications does not address the immediate cause of system lag during a call Option D is incorrect because while adding RAM can help overall performance, it does not address immediate CPU usage issues by specific

applications