How many different types of Service Requests exist?
How many different types of Service Requests exist?
A . 4
B . 2
C . 3
D . 5
Answer: A
Explanation:
Check Point categorizes Service Requests (SRs) into four main types: Technical Support, Product Enhancement, Billing and Licensing, and Other Services. Each type caters to different aspects of customer needs, ensuring that users can address a wide range of issues and requests through the appropriate channels.
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