How is Cisco Software Support (SWSS) basic available?

How is Cisco Software Support (SWSS) basic available?
A . SWSS is exclusively available for data center customers.
B . SWSS is included in all Flex Plan subscriptions.
C . SWSS is available as an add-on for all customers.
D . SWSS is exclusively available for enterprise customers.

View Answer

Answer: B

Explanation:

Cisco Software Support Service (SWSS) Basic is a foundational support option that provides access to software updates and technical support for Cisco products. SWSS Basic is included in all Cisco Collaboration Flex Plan subscriptions. This means that any customer who subscribes to the Flex Plan automatically receives basic software support services, which include software updates, upgrades, and access to Cisco’s Technical Assistance Center (TAC).

Cisco Reference

Detailed information can be found in Cisco’s subscription and software support documentation that covers the Flex Plan inclusions​.