EXIN VeriSMF VeriSM Foundation Online Training
EXIN VeriSMF Online Training
The questions for VeriSMF were last updated at May 09,2025.
- Exam Code: VeriSMF
- Exam Name: VeriSM Foundation
- Certification Provider: EXIN
- Latest update: May 09,2025
Question #21
While the construction of the Management Mesh is contingent upon a thorough understanding of organizational governance and service management principles, what additional element must be developed prior to building the Mesh?
- A . Should organizations first embark on the meticulous creation of design specifications, outlining the intricate architecture and structure of the Management Mesh?
- B . Is it essential to lay the foundation through the formulation of operational plans, detailing the day-to-day execution and functioning of the Management Mesh?
- C . Does the journey towards building the Mesh commence with the establishment of robust strategic plans that articulate the long-term objectives and vision guiding its deployment?
- D . Must organizations initiate the process by crafting comprehensive tactical plans that detail the specific actions and initiatives required for the effective construction and sustenance of the Management Mesh?
Question #22
Within the context of the Produce stage, why does testing play a crucial and integral role?
- A . Is it primarily aimed at defining the risk criteria and determining the risk appetite of the organization, providing a framework for risk management?
- B . Is it fundamentally focused on ensuring that the product or service in development meets the meticulously defined requirements and specifications?
- C . Does it revolve around the alignment of the organization’s requirements with its overarching strategic objectives, fostering coherence and congruence?
- D . Is it primarily concerned with validating and ensuring the appropriateness of the organization’s architectural choices and configurations?
Question #23
What specific activity is encompassed within the Provide stage of the VeriSM™ model?
- A . Is it the comprehensive "Build" activity, which entails the physical creation and construction of products and services?
- B . Does it primarily encompass the "Design" activity, involving the planning and blueprinting of products and services?
- C . Is it fundamentally centered around the "Improve" activity, aimed at enhancing and optimizing products, services, and operational processes?
- D . Does it revolve around the "Test" activity, involving the validation and verification of products and services?
Question #24
In the Respond stage of the VeriSM™ model, what specific aspect is addressed by the activity labeled "Record"?
- A . Is it focused on the meticulous capture and documentation of relevant information, events, and data?
- B . Does it primarily involve the delivery and communication of results, findings, and resolutions?
- C . Is it centered around the resolution of issues and challenges that arise during the service management process?
- D . Does it pertain to the sourcing and collection of events and incidents for analysis and action?
Question #25
What are the key steps that constitute the high-level process for adapting the VeriSM™ model to an organization’s specific context?
- A . Is it the sequential process of defining the stakeholders, selecting the applicable processes, and implementing them within the organization?
- B . Does it involve the establishment of core principles, the selection of a tailored set of practices, and the creation of a flexible and adaptive operating model?
- C . Is it characterized by a comprehensive investigation of all practices in use, followed by the selection of the optimal set of practices, which are then mandated across the organization?
- D . Does it entail the meticulous selection of the most suitable management practice, focusing on its gradual implementation, step by step, within the organization?
Question #26
The Define stage within the VeriSM™ model plays a pivotal role in creating a comprehensive definition of what constitutes good service.
During which specific process within the VeriSM™ framework does this activity take place?
- A . Is it primarily integrated into the process of "Create the service blueprint," which involves the conceptualization and visualization of service components?
- B . Does it align with the process of "Create the solution," where the definition of good service is intricately woven into the development of service solutions?
- C . Is it an integral part of the process of "Define consumer needs," wherein the identification of consumer expectations contributes to the definition of good service?
- D . Does it manifest within the process of "Gather requirements," where the compilation of essential requirements includes defining the attributes of good service?
Question #27
What is the primary objective of service measurement within the context of service management?
- A . Is the core objective of service measurement to demonstrate compliance with relevant laws, regulations, and contractual commitments?
- B . Does service measurement primarily aim to empower service providers with the ability to effectively manage the performance capabilities of the underlying service elements?
- C . Is the primary purpose of service measurement to enable consumers to gain a comprehensive understanding of the costs associated with service provisioning?
- D . Does service measurement predominantly focus on quantifying and qualifying the results or outcomes delivered by a service?
Question #28
In a scenario where an organization is undergoing rapid growth and seeks to reassess all its processes, identifying testing as a high-risk area, with the objective of minimizing costs associated with late discovery of integration and test errors, which management practice is most apt to address this issue effectively?
- A . Is the most suitable approach to address this situation rooted in the adoption of Agile principles, which emphasize iterative development and testing?
- B . Should the organization prioritize the integration of Customer Experience/User Experience (CX/UX) practices to enhance overall testing efficiency?
- C . Does a Lean approach offer the optimal solution, given its emphasis on streamlining processes and minimizing waste, which can include testing inefficiencies?
- D . Would the implementation of Service Integration and Management (SIAM™) practices be the most effective strategy to manage testing risks and costs?
Question #29
How can Agile principles be effectively utilized to support service management practices within an organization?
- A . Does Agile exclusively pertain to project management and cannot be effectively applied to service management practices?
- B . Is Agile primarily utilized for the iterative and incremental development of products and services, thereby facilitating continuous improvement?
- C . Can Agile be instrumental in promoting widespread acceptance and adoption of all service management practices across the entire organizational landscape?
- D . Is Agile predominantly employed to develop all service management processes using traditional waterfall project methodologies?
Question #30
In what manner does DevOps advance and enhance service management practices within an organization?
- A . Does DevOps serve as the foundational framework that establishes the guiding principles for all service management practices?
- B . Does DevOps promote the shift of service management practices to the left in the development pipeline, resulting in leaner and more efficient processes?
- C . Is DevOps exclusively suited for the development of new products and services and not directly relevant to advancing existing service management practices?
- D . Is DevOps a relatively recent development and does not contribute to the advancement of traditional service management practices?
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