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During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?A . Proposal buildB . BillingC . Deal strategyD . Quote deliveryView AnswerAnswer: A
What is the primary measurement of success for a Renewals Manager?
What is the primary measurement of success for a Renewals Manager?A . Iarr rateB . Renewal success rateC . Upsell percentageD . Percentage of contracts closedView AnswerAnswer: B
Which strategy contributes to the successful renewal of service contracts?
Which strategy contributes to the successful renewal of service contracts?A . Offer discountsB . Communicate product performance,pricing,and positionC . Lock in revenue streams through co-terminationD . Discount multi-year service agreementsView AnswerAnswer: B
Which licensing model represents the highest value?
Which licensing model represents the highest value?A . Pay as you goB . TransactionalC . Enterprise AgreementsD . SubscriptionView AnswerAnswer: C
Which service offering helps define the customer's IT vision and strategy?
Which service offering helps define the customer's IT vision and strategy?A . OptimizationB . SupportC . TrainingD . AdvisoryView AnswerAnswer: D
Which action should a Renewals manager take first?
Which action should a Renewals manager take first?A . meet and confirm the am, css, csm and their resourcesB . meet the customer and perform a renewals diagnosisC . assign an RS to priority accountsD . download contract data and develop a renewals strategyView AnswerAnswer: A
when renewing a contract with a customer, which action is important?
when renewing a contract with a customer, which action is important?A . start discussions once the contract has expiredB . propose only the most important part of the solutionC . validate customers business needs.D . do not offer any financing solutions.View AnswerAnswer: C
Which strategy contributes to the successful renewal of service contracts?
Which strategy contributes to the successful renewal of service contracts?A . offer discountsB . communicate product performance, pricing, and positionC . lock in revenue streams through co-terminationD . discount multi-year service agreementsView AnswerAnswer: B
Which success indicator for a Renewals manager is valid?
Which success indicator for a Renewals manager is valid?A . new product introductionsB . on-time renewalC . stabilized customer satisfaction scoresD . increased deployment of licensesView AnswerAnswer: C
Which service offering assists the customer in preparing for emerging industry trends?
Which service offering assists the customer in preparing for emerging industry trends?A . Trending TechnicalB . AdvisoryC . ManagedD . TrainingView AnswerAnswer: A
