Cisco 840-450 Mastering the Cisco Business Architecture Discipline Online Training
Cisco 840-450 Online Training
The questions for 840-450 were last updated at Oct 23,2025.
- Exam Code: 840-450
- Exam Name: Mastering the Cisco Business Architecture Discipline
- Certification Provider: Cisco
- Latest update: Oct 23,2025
Which two business activities in Porter’s business value chain are primary activities instead of support activities? (Choose two.)
- A . human resource management
- B . inbound logistics
- C . technological development
- D . marketing and sales
- E . firm infrastructure
Which tool evaluates the ability of the business to execute on solutions?
- A . customer journey map
- B . business motivation model
- C . business roadmap
- D . internal and external influencers chart
Which two steps are part of the Seven Elements Framework? (Choose two.)
- A . know personal history
- B . relationship
- C . compromise
- D . detailed talk track
- E . options
DRAG DROP
You are developing a customer journey map. Drag and drop each customer touch point on the left to the correct touch point type on the right.

DRAG DROP
Drag and drop the descriptions from the left onto the correct maps on the right. Not all options are used.

You are in the Research and Analyze phase of a business architecture engagement with a public sector customer. You have access to the corporate organization chart and are identifying the relevant customer audience.
Which tool helps when you consider power, influence, fears, support, and interest factors?
- A . RACI chart
- B . stakeholder analysis grid
- C . seven elements framework
- D . business scenario

