Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) Online Training
Cisco 300-810 Online Training
The questions for 300-810 were last updated at Oct 24,2025.
- Exam Code: 300-810
- Exam Name: Implementing Cisco Collaboration Applications (CLICA)
- Certification Provider: Cisco
- Latest update: Oct 24,2025
A user encounters a problem while checking voicemail, set up in a Cisco UCME and Cisco Unity Express integration. The user reports that when calling the office number from a mobile phone, the call goes to voicemail, but it is then routed to the main menu rather than the voicemail box. The user can check voicemail from an office phone without any issues.
How is this issue fixed?
- A . Assign the user to the correct user group.
- B . Add the user to Cisco Unity Express.
- C . Configure a primary E.164 number for the user.
- D . Set "Login without PIN" to ‘No" for the user.
An engineer is importing users into Cisco Unity Connection using AXL and discovers that some users are not listed in the import view.
Which action should be taken to resolve this issue?
- A . Configure the user primary extension to their directory number.
- B . Configure the user digest credentials to match the user password.
- C . Configure the user access control group assignment to Standard CTI Enabled.
- D . Configure the username and password in LDAP.
What prevents toll fraud on voicemail ports?
- A . IP address trusted list on the PSTN gateway
- B . CSS
- C . Block OffNet to OffNet Transfer service parameter
- D . FAC
Which CLI command is used to collect traces from the Cisco Presence engine for seven days?
- A . file build log cisco_presence_engine 7
- B . file build log cisco_presence 168
- C . file build log presence_engine 7
- D . file build log presence_engine 168
A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler.
What should the administrator change to resolve this issue?
- A . T302 Timer
- B . Rings to wait
- C . Release to switch
- D . No answer ring duration (seconds)
Refer to the exhibit

A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user reports that they cannot control their Cisco 8845 IP Phone from the Cisco Jabber client.
Which configuration addition to the end user profile resolves the issue?
- A . ""Standard CTI allows control of phones supporting rollover mode" and the "Standard CTI Enabled" group.
- B . "Standard CTI allows control of phones supporting connected Xfer and conf and the "Standard CTI Enabled" group.
- C . "Standard CTI allows control of all devices" and the "Standard CTI Enabled" group.
- D . "Standard CTI secure connection" and the "Standard CTI Enabled" group
An end user opened a ticket, stating that though he can log in to Jabber for Windows, and presence and chat works, he cannot place phone calls using the desktop client. You investigate the user and find that no phone device is associated with the user account in Cisco Unified Communications Manager.
Which device type must you create for this user to enable calling services from the Jabber for Windows desktop client?
- A . Cisco Unified Personal Communicator
- B . Cisco Jabber for Tablet
- C . Cisco Unified Client Services Framework
- D . third-party SIP device (advanced)
Which SAML component specifies the mapping of SAML assertion protocol message exchanges with standard messaging formats or communication protocols such as SOAP exchanges?
- A . SAML binding
- B . SAML assertion
- C . SAML profiles
- D . SAML protocol
Refer to the exhibit.

Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with “*”).
Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?
- A . remove PSTN-PT from voicemail_CSS
- B . change the order of partitions to put GLOBAL-INERNAL-PT first in Voicemail_CSS
- C . create a BLOCK-PSTN-PT partition and add it to Voicemail_CSS
- D . block pattern +* in the Cisco Unity restriction table
An engineer is configuring DNS for service discovery in a jabber deployment for On-premises Clients.
Which snippet will complete the SRV record name _ tcp.example.com?
- A . _cisco_uds
- B . _collab_edge
- C . _xmpp. server
- D . _xmpp-client