Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) Online Training
Cisco 300-810 Online Training
The questions for 300-810 were last updated at Oct 23,2025.
- Exam Code: 300-810
- Exam Name: Implementing Cisco Collaboration Applications (CLICA)
- Certification Provider: Cisco
- Latest update: Oct 23,2025
An administrator must configure a system distribution list for the IT staff that must be reachable via voice recognition using either the phrases “service desk” or “Help desk”.
Which advanced distribute list feature should be used to accomplish this task?
- A . Alternate Greeting
- B . Alternate Extension
- C . Alternate Name
- D . Alternate Diction
Refer to the exhibit.
An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this.
Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)
- A . cup-xmpp- trust
- B . xmpp-fed-trust
- C . cup-trust
- D . tomcat-trust
- E . xmpp- rust
An engineer is configuring Cisco Unified IM and Presence on-premises SIP Federation. The IM and Presence Service node cannot find the external domain using DNS SRV. Assuming the DNS SRV configuration is Correct.
What should the engineer configure next to resolve this issue?
- A . A static route that points to the internal interface of the external domain.
- B . A static route that points to the external Interface of the external domain.
- C . A static route on the external domain points to the external interface.
- D . A dynamic route on the external domain that points to the internal Interface.
An engineer must configure open SIP Federation on cisco IM and presence using cisco Expressways with the additional requirement not to allow a specific list if domains and allow all other domains that are not specified.
How is this additional requirement met?
- A . Configure default static routes for each blocked domain with an invalid next-hop IP address.
- B . Add a static route for each blocked domain and keep the “Block Route” checkbox checked.
- C . Block the specified SIP domains on the Expressway
- D . Add each allowed domain as a SIP Federated domain.
Refer to the exhibit.
Which action allows a remote Cisco Jabber user utilizing Mobile and Remote Access to automatically log in to a Cisco Unity Connection voicemail box via OAuth?
- A . Add CUCM under System Settings > Authz Servers in Cisco Expressway-E.
- B . Add CUCM under System Settings > Authz Servers in Cisco Expressway-C.
- C . Add CUCM under System Settings > Authz Servers in Cisco Unity.
- D . Add CUCM under System Settings > Authz Servers in Cisco Unity Connection.
The persistent chat feature is configured in a Cisco Jabber deployment that is running Cisco Unified IM and Presence 11.5 SU6 Desktop clients are working but mobile clients are not displaying persistent chats.
Which configuration Is necessary to enable the Jabber persistent chat feature on mobile devices?
- A . while logged into IM and Presence server Administration, go to ‘Messaging’, then Settings", and check the checkbox for the ‘Enable persistent chat for mobile" field
- B . add the <Persistent_Chat_Mobile_Enabled>false</Persistent_Chat_Mobile_Enabled> line to the Jabber configuration file that is used by all Jabber devices
- C . add the <Persistent_Chat_Enable>true</Persistent_Chat_Enabled> line to the Jabber configuration rule that is used by mobile devices
- D . add "Enable_Persistent_Chat” in the "Cisco Support Field’ on the Jabber for mobile device configuration page on Cisco UCM
Refer to the exhibit
An engineer is troubleshooting a Cisco Jabber issue in Cisco UCM and validates that these configurations are correctly configured
✑ Cisco UCM Service discovery
✑ Cisco UCM User authentication •SOAP login
Which protocol interactions between Cisco UCM and the Cisco IM and Presence servers must be validated next?
- A . LDAP
- B . XMPP
- C . SCCP
- D . SAML
Refer to the exhibit
A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client.
Which action must the engineer take to resolve this issue?
- A . Associate the User with the desk phone under the user configuration page on Cisco
UCM - B . Select "Primary Line" under the user configuration page on Cisco UCM
- C . Add the "Allow control of the device from the CTI" option under the client services profile configuration page
- D . Add the "Allow control of the device from the CTI" option under the desk phone configuration page
Refer to the exhibit.
Which protocol is used for communication between Cisco IM and Presence and Microsoft Exchange Server?
- A . POP3
- B . IMAP
- C . EWS
- D . XMPP
After integrating Cisco Unity Express with Cisco Unified Communications Manager Express, users report that the system does not respond to their digit presses.
Which two configuration snippets resolve this issue? (Choose two.)
- A . dial-peer voice 6800 voip
destination-pattern 5…
session protocol sipv2
session target ipv4:10.3.6.127
dtmf-relay sip-kpml
codec g729r8 - B . dial-peer voice 6800 voip
destination-pattern 5…
session protocol sipv2
session target ipv4:10.3.6.127
dtmf-relay sip-notify
codec g711ulaw - C . dial-peer voice 6800 voip
destination-pattern 5…
session protocol sipv2
session target ipv4:10.3.6.127
dtmf-relay rtp-nte
codec g711ulaw - D . dial-peer voice 6800 voip
destination-pattern 5…
session protocol sipv2
session target ipv4:10.3.6.127
dtmf-relay sip-kpml
codec g711ulaw - E . dial-peer voice 6800 voip
destination-pattern 5…
session protocol sipv2
session target ipv4:10.3.6.127
dtmf-relay sip-notify
codec g729r8
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