Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) Online Training
Cisco 300-810 Online Training
The questions for 300-810 were last updated at Oct 23,2025.
- Exam Code: 300-810
- Exam Name: Implementing Cisco Collaboration Applications (CLICA)
- Certification Provider: Cisco
- Latest update: Oct 23,2025
Refer to the exhibit.

A collaboration engineer restored a failed primary node of an active/standby IM and presence subcluster. The engineer notices that users fallback to the node occurred.
Which action resolves this issue?
- A . Reboot the primary node
- B . Wait for the primary node to establish 30 minutes of uptime
- C . Modify the Client Re-Login Limits
- D . Set the Keep-Alive (Heartbeat) interval to 15.
An engineer Is troubleshooting an MWI Issue between Unity Express and CallManager Express. In the debug SIP logs, the engineer can see CallManager Express responding to Unity Express with a 488 Not Acceptable Media message.
Which action resolves the issue?
- A . Ensure that codec G.722 Is configured In the dial peer.
- B . Ensure that codec G.711ulaw is configured in the dial peer.
- C . Ensure that codec G.711alaw is configured In the dial peer.
- D . Ensure that codec G.729 is configured In the dial peer.
A collaboration engineer configured high availability for Cisco IM and Presence service. The engineer wants to ensure that client failovers do not disrupt other users on the secondary node.
What must the engineer configure to accomplish this goal?
- A . "Maximum Requests Per Child” on the SIP Proxy service
- B . "Maximum database requests to allow" on the XCP Router service
- C . "EWS Status Frequency" on the Presence Engine service
- D . "CUPC 8.5 And Higher – Re-Login Limits" on the Server Recovery Manager service
A customer is using Cisco Unified IM and Presence with high availability and has reported that their primary node is not providing any IM and Presence services.
What is causing this issue?
- A . The presence redundancy group node state of the primary node is ‘idle".
- B . The presence redundancy group node state of the peer node is "normal".
- C . The presence redundancy group node state of the primary node is ‘initializing".
- D . The presence redundancy group node state of the peer node is ‘running in backup mode".
An administrator must connect multiple Unity Connection clusters using Digital Networking.
Which service is required tor the administrator to achieve Digital Networking between the clusters?
- A . Connection Digital Networking Replication Agent
- B . Connection Digital Networking Service
- C . Connection Digital Networking Replication Service
- D . Connection Digital Networking Agent
A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster.
Which action resolves this issue?
- A . Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.
- B . Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.
- C . Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.
- D . Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.
Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?
- A . NOTIFY
- B . UPDATE
- C . SUBSCRIBE
- D . PUBLISH
Refer to the exhibit.
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An administrator is troubleshooting an issue with XMPP Federation between two. eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s).
How many nodes must be selected to publish?
- A . 1
- B . 5
- C . 10
- D . 20
An administrator must Implement toll-fraud prevention on Cisco Unity Connection by using restricted tables.
Which action accomplishes this task?
- A . Block all numbers that start with 999*.
- B . Allow calls to international operators and conference rooms only.
- C . Permit calls only to specific domestic long-distance area codes.
- D . Allow calls to the international operator only.
Which DNS record is used for on-premises service by Jabber clients?
- A . _collab-edge._tcp.<domain> SRV record
- B . _cisco-uds._tls.<domain> SRV record
- C . _cisco-uds._tcp.<domain> SRV record
- D . <tftp server FQDN> A record