Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) Online Training
Cisco 300-810 Online Training
The questions for 300-810 were last updated at Oct 23,2025.
- Exam Code: 300-810
- Exam Name: Implementing Cisco Collaboration Applications (CLICA)
- Certification Provider: Cisco
- Latest update: Oct 23,2025
A collaboration engineer is implementing toll fraud prevention on Cisco Unity Connection. The engineer wants to block calls to 9005551234 for any caller that reaches the Caller System Transfer conversation.
Which configuration accomplishes this goal?
- A . 9005551234 blocked on the Default System Transfer Restriction Table
- B . 9005551234 blocked on the Default Outdial Restriction Table
- C . 900 blocked on the Default Transfer Restriction Table
- D . 900 blocked on the Default Outdial Restriction Table
A collaboration engineer is installing Jabber for Windows via the CLI.
Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)
- A . CCMCIP=10.10.10 99
- B . CUP_ADDRESS=10.10.10.98
- C . CTI=10.10.10.97
- D . REGISTRATION_SERVER=CUCM
- E . EXCLUDED_SERVICES=Webex
Which entity is a standard component used for authentication by SAML 2.0?
- A . identity provider
- B . session broker
- C . Internet service provider
- D . client access server
Which description of an IdP server is true?
- A . authenticates user credentials
- B . provides user authorization
- C . is an authentication request that is generated by a Cisco Unified Communications application
- D . consists of pieces of security information that are transferred to the service provider for user authentication
An engineer is configuring a customer’s environment for Jabber user over mobile and remote access. The customer’s internal domain.
Which Jabber parameter defines the external service discovery domain statistically?
- A . UPN discovery enabled
- B . exclude services
- C . services domain
- D . voice services domain
Refer to Exhibit.

- A . Start all critical services on the second node, and select the Fallback button in the “Presence Redundancy Group Configuration”
- B . Go to “Presence Redundancy Group Configuration” on the Cisco UCM Administration page and select the Fallback button.
- C . Start all critical services on both nodes and select “rebalance users” in the “Presence User Assignment”
- D . Go to “Presence User Agreement” on the Cisco UCM Administration page and select “rebalance users” for all users.
Refer to the exhibit.

A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played.
Which two actions must the engineer take to resolve the issue? (Choose two.)
- A . Change the trigger number.
- B . Change the welcome prompt setting.
- C . Rerecord AAWelcome.wav.
- D . Increase the number of sessions on the aa2 application.
- E . Change the language setting on the prompt.
A collaboration engineer is troubleshooting a Cisco Jabber IM and Presence issue Cisco TAC asked the engineer to generate a client-side problem report.
Which set of actions must the engineer perform to find and download the problem report logs?
- A . Click the Help menu select Report a problem and follow the instructors
- B . Click Settings Help and follow the instructions
- C . Click Settings Help Reports and follow the instructions
- D . Click Admin select Logs and follow the instructions
Users report that they are unable to check voicemail. and an engineer discovers that the voicemail system is not routing calls between Cisco Unity Connection and Cisco UCM via SCCP.
Which action should be taken to resolve this issue?
- A . Verify registration of the CTI ports.
- B . Verify OPTIONS Ping in the SIP trunk profile.
- C . Verify voicemail SIP trunk in the route list.
- D . Verify Calling Search Space in the Directory Number setting.
Refer to the exhibit.

Which end-user option can resolve this issue?
- A . Standard CTI Reception of SRTP Key Material
- B . Standard CTI Allow Calling Number Modification
- C . Standard CTI Allow Control of Phones Supporting Rollover Mode
- D . Standard CTI Allow Call Monitoring