Based on the user utterance, “Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?

Based on the user utterance, “Show me all the customers in New York", which standard Einstein Copilot action will the planner service use?
A . Query Records
B . Select Records
C . Fetch Records

View Answer

Answer: A

Explanation:

The standard Einstein Copilot action that would be used in response to the user utterance, “Show me all the customers in New York,” is Query Records. This action is responsible for retrieving a set of records from Salesforce based on a specified condition ― in this case, filtering customers by location (New York).

Query Records is the action that fetches relevant data based on the criteria provided in the user’s input.

Select Records is more about picking specific records from an already presented list.

Fetch Records is not a standard term used in this context for the action.

Refer to Einstein Copilot documentation on how Copilot actions work with natural language queries and data retrieval.