You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark.
Which file format will the file be in?
- A . ws
- B . pcap
- C . rar
- D . jpg
When observing the Avaya Aura® Session Manager dashboard, you notice that one entity is marked as down.
Which two troubleshooting tools can be used to investigate the problem? (Choose two.)
- A . The replication page in Avaya Aura® System Manager
- B . Avaya Aura® Session Manager Entity Link Connection Status page in Avaya Aura® System Manager
- C . traceSMon the Command Line Interface of Avaya Aura® Session Manager
- D . statapp on the Command Line Interface of Avaya Aura® Session Manager
- E . List trace stationon Avaya Aura® Communication Manager
After implementation, Avaya Aura® Session Manager (SM) replication status is Not Polling and the replica node is not reachable. The network connectivity has been verified, and so has the correct DNS configuration. Although Avaya Aura® System Manager (SMGR) cannot connect to SM, it can connect to other network components.
Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?
- A . Avaya Aura® Communication Manager (CM)
- B . Avaya Aura® Session Manager (SM)
- C . Avaya Aura® System Manager (SMGR)
- D . Avaya Aura® Utility Server (US)
From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowledge-based articles and make Parts/Service requests?
- A . plds.avaya.com
- B . avaya-learning.com
- C . avaya.com
- D . support.avaya.com
Which statement regarding Full and Half call model processing is true?
- A . Avaya Aura® Communication Manager (CM) configured as a Feature Server performs Full call model processing.
- B . Avaya Aura® Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
- C . Avaya Aura® Session Manager (SM) always performs Half call model processing.
- D . Avaya Aura® Session Manager (SM) always performs Full call model processing.
Several remote workers have noticed that their feature buttons are not working. After running traceSM, the administrator did not see any PPM Responses coming from the Avaya Aura® Session Manager (SM).
How would your remote workers normally download their PPM data?
- A . PPM is downloaded to the remote worker telephone from CM.
- B . PPM is downloaded to the remote worker telephone from Avaya Aura® System Manager (SMGR).
- C . PPM is downloaded to Avaya Aura® Session Manager (SM) form CM.
- D . PPM is downloaded to the remote worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).
A customer calls Avaya support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya support determines that the number of telephone exceeds the capacity that the system supports.
Which pre-installation step was omitted and therefore caused this problem?
- A . Accessing support.avaya.com to verify customer systems compatibility
- B . Providing accurate licensing specifications
- C . Checking the required number of SIP trunks
- D . Verifying the version installed is compatible with existing versions
A remote worker using the Avaya Equinox® on the smart mobile telephone obtains a private IP address delivered from the corporate network over WiFi when in range of the wireless hotspot. When the remote worker is out of range of the corporate WiFi it obtains a Public IP address via the 3G/4G mobile Service Provider.
When roaming from the public network to the corporate private network and vice versa, which strategy prevents the user from having to change the SIP Proxy Server address in the smartphone?
- A . Virtual Private Network (VPN)
- B . Split Horizon DNS with FQDN
- C . Avaya Session Border Controller for Enterprise (SBCE) public IP-address
- D . Network Address Translation (NAT)
After an Avaya Aura® Communication Manager (CM) upgrade, a customer called Avaya support because their H.323 telephones were unable to login. Support was able to confirm that the telephones had not been upgraded.
Which pre-implementation step was omitted?
- A . Insure Presence Services was upgraded correctly.
- B . Test all third-party equipment and software.
- C . Verify the firmware version installed is compatible with existing versions.
- D . Provide accurate licensing specification.
In the Avaya Aura® Core, Communication Manager can be deployed in which two modes? (Choose two.)
- A . Call Server
- B . Hybrid Server
- C . Evolution Server
- D . Communication Server
- E . Feature Server
What are two functions performed by System Manager? (Choose two.)
- A . It delivers a set of shared management services and a common console.
- B . If ‘Direct IP-IP Auto Connections, H.323-H.323 two-party calls will shuffle to establish a direct media.
- C . It provides SIP registration and authentication.
- D . If ‘Initial IP-IP Direct Media’ is enabled, SIP-SIP two party calls will use direct media.
- E . It provides centralized management of enterprise-wide dial plans.
Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?
- A . System Parameters ip-options in Communication Manager
- B . System Manager SIP User Communication Profile (remote worker settings)
- C . Session Border Controller configuration
- D . Media Server (AAMS) Public Network settings
Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?
- A . SIP Trunking and Remote Worker services cannot run on the same SBCE.
- B . Only one IP address should be configured per interface.
- C . SIP Trunking and Remote Worker services can share the same IP address.
- D . SIP Trunking and Remote Worker services can use different IP addresses configured on the same Interface.
Which statement desribes the steps to save the traceSM log file?
- A . Export all logs from the Avaya Aura® System Manager (SMGR) log viewer.
- B . While traceSM is running, type ‘w’ and a filename; the file is written to the user’s current directory.
- C . While traceSM is running, type ‘w’ and a filename; the file is written to the /tmp directory.
- D . Execute traceSM Cw <filename>.
A customer calls Avaya Support stating their Session Manager (SM) is down. After some troubleshooting the tecnician sees SM is in the Deny New Service state and in Restricted licnese mode.
What does this license mode indicate?
- A . The license does not contain any SIP User Agent licenses.
- B . The license 30 day grace period has expired and SM service is being denied.
- C . The license only contains a number of SIP User Agent licenses and is missing the SIP trunking licenses.
- D . There is a license error but SM continues to function.
In which three states can an Avaya Aura® System Manager (SMGR) Alarm exist? (Choose three.)
- A . Acknowledged
- B . Resolved
- C . Raised
- D . Active
- E . Cleared
Where can the alarm status of all Session Managers be viewed at a glance?
- A . Session Manager Dashboard
- B . Session Manager SIP Entity
- C . Session Manager Administration
- D . SIP Entity Monitoring
How can you view the entire contents of the current Avaya Aura® Communication Manager (CM) call processing log file?
- A . by using the Linux cd to /var/log/Avayaand cat callproc.logcommands
- B . by using the CM SAT to enter the display callproc log allcommand
- C . by using the Linux cd to /var/log/escand ls Cl commands to find current <log filename>; cat <log file name>
- D . by using the Linux cd to /var/log/Avayaand cat ecs.logcommands
- E . by using the CM SAT to enter the list callp log allcommands
When running the display node-names ipcommand, what information is found?
- A . type and link number
- B . name and link number
- C . IP address and type
- D . name and IP address
How can you obtain a list of Avaya Aura® Communication Manager (CM) alarms that have been raised today, including previous alarms that are no longer active using CM SAT?
- A . Run the display alarmsprevious command and submit the form.
- B . Run the display alarmscommand, then change the ‘Previous?’ field from N to Y and submit the form.
- C . Run the display alarmscommand, then change the ‘Resolved?’ field from N to Y and submit the form.
- D . Run the display alarmscommand, then change the ‘Historical?’ field from N to Y and submit the form.
Using the Avaya Aura® Session Manager (SM) command line interface, which Linux command will display a quick, at-a-glance status of SM internal services?
- A . statapp
- B . smconfig
- C . traceSM
- D . statSM
Which Linux command allows you to view the installed certificates on Avaya Aura® Communication Manager (CM)?
- A . start certmanager Cf
- B . show certs
- C . tlscertmanage
- D . displaycertificates
In Avaya Aura@ Communication Manager (CM), what are three valid formats of the list trace command? (Choose three.)
- A . List trace 1031711
- B . List trace previous
- C . List trace ras ip-address 135.60.232.213
- D . List trace next
- E . List trace tac 701
Which screen in the Avaya Aura® Media Server will display the Media Server’s Service Status and Operational State?
- A . Server State
- B . Cluster Status
- C . Element Status
- D . Monitoring