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Which of the following sources of information would be most appropriate for a company to use to measure and monitor customer satisfaction?
Which of the following sources of information would be most appropriate for a company to use to measure and monitor customer satisfaction?A . Comprehensive surveys covering all aspects of the customer experienceB . Software quality’s attributes that have been classified as "critical" by key customersC . Feedback from customers regarding...
Which of the following verification and validation techniques is used to verify that the completed requirements and designs conform to their requirements specifications?
Which of the following verification and validation techniques is used to verify that the completed requirements and designs conform to their requirements specifications?A . Feasibility analysisB . Execution of test casesC . Functional configuration auditsD . Mathematical proofs of correctnessView AnswerAnswer: C Explanation: Functional configuration audits are used to verify...
The program manager should be most concerned about which module?
The following graph depicts errors per 1,000 lines of code (KLOC) for modules S, T, U, and V. The program manager should be most concerned about which module?A . SB . TC . UD . VView AnswerAnswer: C Explanation: Error Analysis: Module U has the highest total number of errors...
Which of the following categories describes acquirer-type stakeholders?
Which of the following categories describes acquirer-type stakeholders?A . Distributors: developers, suppliersB . Distributors, suppliers, usersC . Indirect user, direct user, customersD . Indirect user, direct user, distributorView AnswerAnswer: C Explanation: Acquirer-type stakeholders are those who acquire the software or service, which typ y includes both indirect and direct users,...
Which of the following individuals on the Change Control Board (CCB) is responsible for escalating change requests and other issues to a higher level CCB or management?
Which of the following individuals on the Change Control Board (CCB) is responsible for escalating change requests and other issues to a higher level CCB or management?A . ChairB . ScribeC . MemberD . ScreenerView AnswerAnswer: A Explanation: The Chair of the Change Control Board (CCB) is responsible for escalating...
Which of the following categories describes acquirer-type stakeholders?
Which of the following categories describes acquirer-type stakeholders?A . Distributors: developers, suppliersB . Distributors, suppliers, usersC . Indirect user, direct user, customersD . Indirect user, direct user, distributorView AnswerAnswer: C Explanation: Acquirer-type stakeholders are those who acquire the software or service, which typ y includes both indirect and direct users,...
Which of the following baselines is typically established after completion and approval of system requirements?
Which of the following baselines is typically established after completion and approval of system requirements?A . ProductB . AllocatedC . FunctionalD . DevelopmentView AnswerAnswer: C Explanation: The functional baseline is typically established after the completion and approval of system requirements. This baseline includes the functional requirements and specifications that describe...
Which of these graphs indicates a product that is most ready for formal release to the customer?
The following graphs illustrate the arrival rate and current status of software defects during system test. Which of these graphs indicates a product that is most ready for formal release to the customer? A) B) C) D) A . Option AB . Option BC . Option CD . Option DView...
The software configuration management (SCM) planning process includes
The software configuration management (SCM) planning process includesA . identifying; analyzing; and mitigating SCM risksB . establishing and documenting SCM policies for the organizationC . monitoring the performance and effectiveness of SCM processesD . defining the specific SCM roles and responsibilities for the projectView AnswerAnswer: D Explanation: The software configuration...
Which of the roles in an organizational change management core team see the need for change and will help sell it to the organization?
Which of the roles in an organizational change management core team see the need for change and will help sell it to the organization?A . Change sponsorsB . Change advocatesC . Official change agentsD . Informal change agentsView AnswerAnswer: A Explanation: Change sponsors are typically high-level leaders within an organization...
