What do you configure in the Next-Best-Action Designer to achieve this outcome?

U+ Bank uses Pega Customer Decision Hub™ to display an offer to its customers on the U+ Bank website.

The bank wants to ensure that Silver credit cards are not offered to customers under 27 years of age. They also want to ensure that Platinum cards are offered only to customers who had a positive balance in the last year.

What do you configure in the Next-Best-Action Designer to achieve this outcome?
A . Engagement policies
B . Contact policy rules
C . Customer segments
D . Arbitration rules

View Answer

Answer: C