Cisco 300-810 Implementing Cisco Collaboration Applications (CLICA) Online Training
Cisco 300-810 Online Training
The questions for 300-810 were last updated at Oct 23,2025.
- Exam Code: 300-810
- Exam Name: Implementing Cisco Collaboration Applications (CLICA)
- Certification Provider: Cisco
- Latest update: Oct 23,2025
An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired.
Which two certificates must be verified on the Cisco UCM and IM and Presence deployment? (Choose two.)
- A . tomcat on Cisco UCM
- B . callmanager on Cisco UCM
- C . cup on IM and Presence
- D . cup-xmpp on IM and Presence
- E . capf on Cisco UCM
Which two SSO features are true? (Choose two.)
- A . allows Jabber to use LDAP directory services for contact imports
- B . allows LDAP user import on Cisco Unified Communications Manager
- C . improves productivity by reducing time spent re-entering credentials for the same identity
- D . transfers the authentication from the system that hosts the applications to a third-party system
- E . reduces costs by decreasing the number of help calls that are made for voicemail PIN resets
SAML SSO is enabled in Cisco Unified Communications Manager.
What happens when a browser-based client attempts to access a protected resource on a service provider?
- A . The browser follows the redirect and issues an HTTPS GET request to the IdP.
- B . The IdP checks for a valid browser session.
- C . The service provider generates a SAML authentication request.
- D . The SAML request is maintained as a query parameter in the GET request.
An administrator is troubleshooting a Cisco Jabber Deskphone Control Issue.
Which CTI event from the logs denotes that the request from Jabber to CTl Manager must the administrator check?
- A . CTI ProviderOpenRequest
- B . CTI ProviderRequest
- C . CTI OpenRequest
- D . CTI AvailableRequest
An engineer must verify that the DNS SRV entries that are configured have the correct Information.
How Is this configuration completed via a Windows machine?
- A . Go to Windows Explorer and type nslookup. Set the type=internet, and then enter the SRV record.
- B . Go to the command prompt and type dnslookup. Set the type=sip. and then enter the SRV record.
- C . Go to Internet Explorer and type nslookup. Set the type=srv, and then enter the SRV record.
- D . Go to the command prompt and type nslookup. Set the type=srv, and then enter the SRV record.
What are two authentication mechanisms for identity provider authentication? (Choose two.)
- A . UID
- B . PKI/CAC
- C . ACS
- D . Password only
- E . Kerberos
Refer to the exhibit.

A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM&P server is in Failed Over state.
Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)
- A . Advise all users to re-login to their Jabber clients.
- B . Confirm that both IM&P servers are configured in the Presence Redundancy Group configuration pane.
- C . Perform a restart of the IM&P primary server to force fallback.
- D . Click the Fallback button in the Server Action pane.
- E . Set the Automatic Failover parameter in the Server Recovery Manager Service Parameters to the value True.
Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature.
Which activity should be performed on the IM&P server to resolve this issue?
- A . Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.
- B . Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center C Feature Services.
- C . Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center C Network Services.
- D . Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.
What are two Cisco Jabber 12.6 on-premises deployment types that can be run on a Windows-enabled PC? (Choose two.)
- A . Contact Center Agent
- B . IM-only
- C . multicloud-based
- D . Full UC
- E . cloud-based
DRAG DROP
Drag and drop the SAML components from the left onto the descriptions on the right.
