What capability can be used to accomplish this?

Certified Platform App Builder 1 Comment

Universal Containers uses a custom object to track Projects. When the status of a Project is changed from "In Progress" to "On Hold", the business wants the Project owner to be automatically assigned to an "On Hold" queue.

What capability can be used to accomplish this?
A . Quick Action
B . Workflow Rule
C . Assignment Rule
D . Escalation Rule

Answer: C

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1 Comment
Kets
Kets
5 years ago

Correct Ans = B : Workflow rule

Assignment Rule is applicable for objects Leads and Cases & not for Customer Objects .

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