Van Weele wrote that ‘quality is the degree in which XXXX requirements are met. We speak of a quality product or quality service when supplier and XXXX agree on requirements and those requirements are met’.

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Van Weele wrote that ‘quality is the degree in which XXXX requirements are met. We speak of a quality product or quality service when supplier and XXXX agree on requirements and those requirements are met’.
A . Replace XXXX.
B . Specifier
C . Designer
D . Customer
E . Manufacturer

Answer: D

Explanation:

Quality, like most things in business, is ultimately about the customer.