Which action resolves the issue?

An engineer Is assisting a user who Is reporting Jabber Presence Issues. Whenever the user Is on an active call, Cisco Jabber does not show the user as active when on a call. However, the user can set the presence status manually, and that status shows correctly.

Which action resolves the issue?
A . Assign the user to a different Presence Redundancy Group.
B . Restart the XCP Router service.
C . Set the Owner ID on the users desk phone.
D . Associate the user to the line on the Directory Number Configuration page.

View Answer

Answer: D