What are the prerequisites for providing this function?

You want your customers to be able to create service requests from the Customer Self-Service portal.

What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.
A . You must have Moment-Sets defined for equipment.
B . You must have a portal user account.
C . You must have business rules configured.
D . You must have equipment records against your account.
E . You must have auto-release of assignments.

View Answer

Answer: A, C, D