What is the first step in the problem-solving workshop?

What is the first step in the problem-solving workshop?
A . Agree on the problem to solve
B. Create a summary report for leadership and management
C. Record all brainstorming ideas
D. Identify the root causes of possible problems

View Answer

Answer: A

Explanation:

SAFe outlines a six-step agenda for the two-hour problem-solving workshop: Agree on the problem to solve. Apply root cause analysis (5 Whys) Identify the biggest root cause using Pareto analysis.