How do you configure this requirement?

The customer then confirms the corrected address.

How do you configure this requirement?
A . Add an alternate stage to the case life cycle to change the address.
B. Add a case-wide optional action to the workflow to perform the address change process.
C. Add a case-wide optional action to the workflow to submit a new address.
D. Add a button to each assignment to present the customer with a form to submit a new address.

Answer: C