Which step of the ALM cycle requires the BA to study current business process gather requirements, and analyze them?

Cloud Kicks is a rapidly growing company and has just expanded its team to include a business analyst (BA). The IT directory has asked the BA to use application Lifecycle Management (ALM) for all Salesforce development projects.

Which step of the ALM cycle requires the BA to study current business process gather requirements, and analyze them?
A . Test
B. Plan
C. Build

Answer: B