You need to configure the system to notify managers about unhappy patients. What should you do?A . Configure Omnichannel Insights. B. Set a routing rule for escalations. C. Change the value of the Monitor real-time customer sentiment option to Yes.View AnswerAnswer: C Explanation: Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/oc-monitor-real-time-customer-sentimentsessions
How can you create a custom data collection? Note: there are 2 correct answers to this questionA . Modify ONB2Data CollectionUserConfig B. Create new fields in the Employee Central data model C. Set the visibility of the MDF object to True D. Create custom MDF objectView AnswerAnswer: A,D
HOTSPOT You are an Omnichannel supervisor for an inbound call center. The call center's customer service rating has decreased over the past few months. You need to enable analysis to view real-time customer sentiment. In which configuration area should you enable each requirement? To answer, select the appropriate options in...
Recruiters at Universal Containers want to associate a position with their related job applications using two custom objects-Position and Job always have a related position. If a position is deleted, the corresponding job applications are deleted. What type of object relationship will meet this requirement? * (1 Point)A . Lookup...
HOTSPOT Your company has a Microsoft 365 tenant. All users have computers that run Windows 10 and are joined to the Azure Active Directory (Azure AD) tenant. The company subscribes to a third-party cloud service named Service1. Service1 supports Azure AD authentication and authorization based on OAuth. Service1 is published...
What is the minimum security requirement to administer SAP Analytics Cloud?A . Folder B. Team C. System owner D. RoleView AnswerAnswer: D
A System Administrator is installing the Net Zero Cloud package from the AppExchange for the first time but is running into errors. What two issues could be causing the problem? (2)A . He has not been assigned the Sustainability Cloud or Net Zero Cloud Permission Set License B. He has...
HOTSPOT You need to implement Azure Sentinel queries for Contoso and Fabrikam to meet the technical requirements. What should you include in the solution? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point. View AnswerAnswer:
Which provider offers SAP Analytics Cloud as platform as a service (PaaS)? Please choose the correct answer.A . IBM Cloud Solution B. Amazon Web Services C. Google Web Services D. Telekom Web ServicesView AnswerAnswer: B
You need to implement a solution to notify the administrators. The solution must meet the monitoring requirements. What should you do?A . Create an Azure Monitor alert rule that has a static threshold and assign the alert rule to an action group. B. Add a diagnostic setting that logs QueryStoreRuntimeStatistics...
