Enjoy 15% Discount With Coupon 15off

Yearly Archives - 2021

Which root cause should you investigate?

You receive this error: “Error in changepass to user domainuser on domain server(domain. (winRc=5) Access is denied.” Which root cause should you investigate?A . The account does not have sufficient permissions to change its own password.B . The domain controller is unreachable.C . The password has been changed recently and...

Read more...

Which solution should a consultant recommend to meet this requirement?

Universal Containers' contact center would like to measure and communicate case escalation rates to management . Which solution should a consultant recommend to meet this requirement?A . Create a bucket field on a report to calculate the percentage of escalated casesB . Create a case report with a custom summary...

Read more...