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Monthly Archives - November 2019

Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load-balance by comparing sites?

Which type of virtual routing allows calls among call centers to achieve improved Automatic Call Distribution (ACD) load-balance by comparing sites?A . Adjunct RoutingB . Network Call RedirectionC . Network Call TransferD . Look-Ahead InterflowView AnswerAnswer: D

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A system administrator receives a warning that their DPE I/O Module has a fault. In this situation, which type of replacement is required?

A system administrator receives a warning that their DPE I/O Module has a fault. In this situation, which type of replacement is required?A . Hot-pluggable CRUB . Non-Hot-pluggable FRUC . Hot-pluggable FRUD . Non-Hot-pluggable CRUView AnswerAnswer: C Explanation: Your storage system is designed to be powered on continuously. Most components...

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